Business and Administration (Edexcel)

• Level 2 Certificate in Business and Administration (Edexcel)
• Level 3 Certificate in Business and Administration (Edexcel)

These are competence based qualifications that is delivered and assessed in the workplace for those involved in a wide variety of customer service activities.

The qualifications are part Qualification Credit Framework (QCF) enabling credits achieved to be used as building blocks to other qualifications taken in the future.

They can be assessed in any aspect of administration or business with a wide variety of optional units ensuring that it can be tailored to suit almost every scenario.

The Level 2 Certificate recognises the skills and knowledge required of a skilled employee working in the sector with the Level 3 Diploma recognising additional development, organisational and supervisory skills of a more experienced employee.

The areas covered by the qualification include:

• Producing documents
• Researching, storing and retrieving information
• Using office equipment and IT
• Dealing with customers
• Organising events and meetings
• Solving business problems
• Business communication
• Using spreadsheets
• Using databases

If you are interested in this course please email on enquiries@ktl-ltd.co.uk or call 0115 927 3186