KTL has achieved certiication in the prestigious Training Quality Standard

TQS is a framework, assessment and certification process, which recognises and celebrates those colleges and training providers that put employers’ training needs at the heart of what they do. It is a measure of an organisation’s ability to offer training, which responds to the needs of businesses.

KTL achieved 100% net promoter score when a selection of its employers were asked;

‘How likely would you be to recommend Key Training and Learnings’ Services?’
 

Tracy Martin Chief Executive, KTL ‘’I am thrilled and very proud that KTL has achieved the TQS which reflects the hard work and dedication shown by our staff and KTL’s commitment to employers training needs. ’’

Chris Hayman Quality and Curriculum Manager, KTL ‘’This is the highest accolade possible in recognition of our excellent work with employers’’

Beverley Rowe IV/Assessor ‘’Achieving the TQS is an endorsement to the excellent customer service and high quality training that we offer’’

“They understood what were are looking for and tapped into our needs easily.”

“They have always come in and spoken to us individually.”

“They responded very well, were very professional and had a dedicated phone line and email.”

“They understood what we were after really, were considerate about time lines and working training around staff working hours.”

“We were very lucky that the person we dealt with initially had a lot of experience in our industry.”